Frequently Asked Questions
About the Bed
What makes your dog beds different?
Furee beds feature a premium orthopedic memory foam base with durable double-stitched construction, designed to support joints and reduce anxiety while blending seamlessly into your home décor.
What is orthopedic foam and why is it important?
Orthopedic foam distributes your dog’s weight evenly and supports the spine, hips, and joints — reducing pressure points that cause discomfort. This is especially important for active, senior, or joint-prone dogs.
What are the beds filled with?
Our beds are filled with eco-friendly, non-toxic materials including human-grade orthopedic memory foam — safe for your pet and the planet.
Is the inner lining waterproof?
Yes. The inner lining is fully waterproof, protecting the foam from accidents, drool, wet paws, and spills.
What size should I choose for my dog?
Measure your dog nose-to-tail while they’re sleeping stretched out, then compare that to the internal bed dimensions. If your dog falls between sizes, we always recommend sizing up for maximum comfort.
Cleaning & Care
How do I wash my Furee Bed?
Unzip and remove the outer cover, then machine wash on a gentle cycle with mild detergent. The foam core has a waterproof inner lining and should never be submerged or machine washed. Hang the cover to dry in the shade before reassembling.
Can I vacuum the bed?
Yes — vacuuming is a great way to remove loose fur and debris between washes. A fabric de-shedding tool can provide an even deeper clean.
Can I bleach the cover?
No. Bleach and harsh chemicals will damage the fabric and reduce the lifespan of your bed. Stick to mild, pet-safe detergents.
What happens if my dog chews or eats part of the bed?
All materials used are non-toxic and pet-safe. However, foam is not meant for consumption. If ingestion occurs, contact your veterinarian as foreign materials can sometimes cause blockages.
Guarantee & Warranty
Do you offer a guarantee?
Yes. Every Furee bed comes with a 10-year foam guarantee, covering the orthopedic foam against flattening or loss of support under normal use conditions.
What does the warranty cover?
The warranty covers defects arising from faulty materials or construction. If you believe you have a defective item, contact us at fureebeds@outlook.com and we’ll assess the issue for a potential replacement.
What is not covered?
The warranty does not cover damage caused by pets (chewing, scratching), stains, burns, liquid damage, incorrect care, commercial use, or covers used on non-Furee beds.
Shipping & Returns
Where do you ship to?
We ship throughout Australia with free standard shipping on all orders.
How long will it take to receive my order?
Orders are processed within 3–5 business days (excluding weekends and public holidays). Free standard shipping applies Australia-wide.
Can I return the bed if my dog doesn’t like it?
Yes — if the bed is still in its original vacuum-sealed packaging, unused and brand new, you may return it within 14 days of receiving your order. Contact us at fureebeds@outlook.com to begin the process. Final sale items are excluded.
Can I return a bed once it’s been opened?
Unfortunately, no. Once the vacuum seal has been opened, we’re unable to accept returns for hygiene reasons.